Service & Privacy Policy

popArmada Store is an e-commerce website

popArmada SAS is an online marketing agency.
Within our Sales-Products Portfolio, we offer printed products under our registered brand popArmada®.
Our everyDay products are for personal or professional use, such as for corporative or marketing campains.

popArmada SAS produces and sales simple everyDay products worldwide, for business purposes or personal use.
We deliver to customers worldwide, and to 3rd party resellers, WholeSales & VIP partners.

Intellectual Property @popArmada

All designs are copyright protected with popArmada® logo
& belong to popArmada SAS © 2019-2023 All Rights Reserved.

For more information, please contact us.


popArmada SAS is a company with printed labeled products, and dropships worldwide, corporate baseball caps, Tshirts, coffeMugs, smartPhone cases…).

If you use our Service only for your personal use, and purchase to deliver to your home or desired address,
with intention to use our printed products for your own personal or business use, such as for promotion, you are to be considered as a “popArmada-Customer“.

If you use our Service to execute orders, purchase but to deliver popArmada-products to a 3rd party (including Customers, and reseller shops),
you are to be considered as a popArmada-Merchant or “WholeSales Role Reseller”.

Collecting personal data

Comments
When visitors leave comments on the site we collect the data shown in the comments form,
and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
Visitors to the website can download and extract any location data from images on the website.
For any question, please load the contact-page here, or call us to +33 (0) 621 051 047, thank you.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.
These are for your convenience so that you do not have to fill in your details again when you leave another comment.
These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.
This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser.
This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Besides popArmada products, No Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These categorised “other websites” may collect data about you, use cookies, embed additional third-party tracking,
and monitor your interaction with that embedded content, including tracking your interaction with the embedded content
if you have an account and are logged in to that website.
We use google Analytics only to track our best sold products, in order to create new products in the future, we hope you will like.

WHO WE SHARE YOUR DATA WITH ?

To No One. No 3rd party services.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely, but saved in an encrypted backup, and destroyed every 2 years.
This to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile.
All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you,
including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We do not send your data
Visitor comments may be checked through an automated spam detection service,
but we do not track or send spam to our customers and visitors.

Your contact information is kept save and not distributed, we apply to GDPR regulations.
Additional information on the purpose of this webpage

Customer data protection information
No data is collected, only if you send us an email, subscribe to our newsletter or contact via chatBox,
we keep a history for our customer support & future passive marketing purposes,
in order to inform our customers about new Special Deals and incoming products to our online Stores.

No data breach procedures are in place.
No third parties receive data from us, only redirection to online shops.
By subscribing to our newsletter or customer VIP programs, only basic information is kept in our records,
for potential marketing purposes, but never distributed.

All our products and internet operations, fit to all industry regulatory disclosure requirements & GDPR Standards
to protect our customer & visitor’s data.

PRIVACY & COOKIES POLICY

Privacy Overview
This website uses cookies to improve your experience while you navigate through the website.
Out of these cookies, the cookies that are categorized as necessary are stored on your browser
as they are essential for the working of basic… are necessary, thank you.

popArmada.com fits to GDPR agreement.
popArmada Terms of sale / Payment Gateway information
By visiting and purchasing on our ecommerce platform, you agree to our general standard conditions and use our platform to order your products,
and place an order by adding a valid payment method, via your desired online transaction system,
such as PayPal or any legal business bank card (VISA, MasterCard…).
In order to make an order, please follow the normal customer-registration process, such as adding your name, email,
delivery address, and favorite payment method, and a password to protect your account.

PopArmada does not collect your data for 3rd party services
In order to track your product order and customer feedback project tracking, we keep basic customer or reseller information, as mentioned above.

We keep customer data secured, with no second operations besides occasional marketing sales & promotional emails.

popArmada Terms of Service
The following terms and conditions (the “Agreement”) govern all use of the popArmada.com website (the “Site”)
and the services available on or at the Site (taken together with the Site, the “Service”).
The Service is owned and operated by popArmada SAS (“popArmada.com”, “we”, “our”, “us”, etc.).
The Service is offered subject to your (“you”, “your”) acceptance without modification of all of the terms and conditions
contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by popArmada SAS
– including, without limitation, Shipping, Return Policy, Privacy Policy and others.
If you do not agree to this Agreement, please do not use our Site nor our Services.

Shipping policy and Tracking

Production & shipping of our Products, is done in two locations :

USA and Europe

Place and order your product
When an order is placed, the customer is redirected to his shopping cart page to continue the payment.
Please check good your order before submitting your payment, that your address matches to your payment method and delivery.
Once your order has been paid, it is prepared for packaging and shipped to your desired location.

The Delivery of your order : When will I get my order?
It takes 1 to 3 days to fulfill your order, after which it’s shipped out.
Unless you choose express delivery, the shipping time depends on your location, but can be estimated as following :

Shipping from and to the USA : 5 to 8 business days. Shipping international : 8 to 10 business days.

Where will my order ship from?
We fast drop ship to customers all over the world from the USA and Europe.

We partner with best global carriers : USPS, FedEx, DHL and APC
Wide range of fast and affordable shipping world wide.
Orders placed by 12 PM ship out the same day.
There's always stock for most popular printed products designs, colors and sizes
Don't worry about your product order – Allways in stock !
Whole-sales & Big orders benefit even lower shipping rates.
Please subscribe to our store and benefit WholeSales deals.

How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out.
Please refer to your selected shipping help pages.
If you have any questions about your tracking or shipment, drop us a line at customer_support@poparmada.com.

Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders.
This fee is not in our control and is assessed by your local customs office.
Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it.
What should I do?
Before getting in touch with us, please help us out by doing the following :
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise !
If you’re expecting a home delivery and you know you won’t be home to accept it, use an address where you know you’ll be !
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s,
get in touch with us at customer_support@popArmada.com with your order number,
date of order and date of delivery reception.

If you found a mistake in your delivery address, we can send you a replacement order,
but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address.
Use a simple tool like ‘USPS ZIP code -online lookup tool’ to make sure you get it right !

About receiving a damaged product


Damaged item
At popArmada, we pride ourselves on unparalleled product quality.
That’s why all our orders go through a 3-step quality check before we ship them out.
However, if a damaged item was accidentally let through our quality control,
or was damaged during shipment, we take full responsibility and provide a free replacement.

What do I do if an item arrived damaged?
We’re so sorry if your product arrived damaged.
To help us resolve this for you quickly, please email us at customer_support@popArmada.com
within 1 week time of delivery.

We recommend you to inform us about a damaged item per email :
Take photos of the product and the packing slip (this is standard practice for ecommerce businesses),
plus your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible !
The report should be filed no later than 1 week after the product has been received by a customer.

Product Out of stock​

If you get a message by selecting a product order that says :
“No product matched your selection. Please chose a different combination”.

out of stock
This means that particular product selection size or color is out of stock or discontinued,
but other sizes and colors are available.
Thus, please make another choice.

Thank you for your understanding.

Returning a damaged product


If you encounter an issue with a damaged product, and wish to return it for a refund,
or to get a new replacement, please contact our customer support Team
and follow the returns instructions above.
All sent products are marked with our return address for your convenience, else please send them to…
popArmada Returns address

Charlotte NC Fulfillment Center
11201 Ed Brown Rd
(popArmada)
Charlotte – North Carolina 28273
USA

General business terminologies

popArmada Sales platform

Platform for Transactions of buying or selling products. Ecommerce stands for “electronic commerce.”


About popArmada.com frontPage

Is an online space where we offer access to a graphic printed products, such as for marketing material and advertising.
This can also be known as a web.com or online .com service with worldwide delivery.


Ecommerce Platform

Some platforms might refer to themselves as shopping carts or selling channels.

popArmada connects with some of top print platforms around in the USA and Europe, to bring top quality products worldwide.


Online Marketplace

Our website connects to third parties (customers and resellers) to purchase our products.
It’s different from a .com frontPage, because it’s not a dedicated .com for only your or established brands,
but a collection of popArmada Print-services, and branded or labeled products
by selling in one space or across the world via 3rd party resellers. Online marketplace examples : Amazon, Ebay, Comnvy, Inktale.


popArmada © 2019-2023 all rights reserved

WHAT PERSONAL OR PROFESSIONAL DATA WE COLLECT, AND WHY WE COLLECT IT.

Media

Visitors nor customers, cannot upload images to our website.
Do not try to upload images with embedded location data (EXIF GPS) included.
Visitors to the website are not allowed to download or extract any location data, or images on our website.
Copyright protection block.

We collect basic customer information via Contact forms,
such as name, sirname, phone number, email, address… etc.
to be able to contact or create a customer , WholeSale or affiliate account.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.
These are for your convenience so that you do not have to fill in your details again when you leave another comment.
These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.
This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser.
This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking,
and monitor your interaction with that embedded content, including tracking your interaction with the embedded content
if you have an account and are logged in to that website.

Analytics

WHO WE SHARE YOUR DATA WITH :

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.
This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile.
All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data is only via security detectors only

Visitor comments may be checked through an automated spam detection service, such as for :

Your contact information, Additional information, How we protect your data, What data breach procedures we have in place, What third parties we receive data from, What automated decision making and/or profiling we do with user data, Industry regulatory disclosure requirements

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